International Design Research

We provide research based insights to help organisations improve their digital assets and optimise user experience for thier end-users

WORKING WITH US 

SPEED
We have a customer centric and flexible approach to working with our clients
QUALITY
We operating using only senior UX consultants
REACH
We deliver our services internationally using our global team of
Accredited UX Consultants
MULTI INDUSTRY
We have worked in a wide range of industries from eCommerce to Telecoms

OUR APPROACH

Our services framework consists of 4 stages that facilitate development of digital products.

ux247 services framework

CONCEPT

  • At the start of a product or feature development, we help to enrich your understanding of the user experience requirements of your product or proposition.

DESIGN

  • During the prototyping and rapid iterative testing phase of a project we create (or support in-house design teams) and validate an interactive model of existing or new digital propositions.

DEVELOPMENT

  • When visually treated designs are available, as part of an ongoing build/development, we carry out a more complete evaluation. Whether that is evaluating the design treatment, the impact of the design on user experience, or looking at the taxonomy for the first time, we have services to support you.

OPTIMISATION

  • Typically scheduled at the end of product development or an MVP release cycle, research identifies potential issues that may not have been anticipated during design, and benchmarks the product against competitors or a previous release. We evaluate the proposition as a complete solution with emphasis on optimisation and task success.

OUR METHODOLOGIES

All of our UX research and design services are designed to support you throughout your product development process helping you to improve your digital assets and optimise the user experience for your end-users.

USABILITY TESTING
EXPERT REVIEW
DIARY STUDY
AGILE TESTING
FOCUS GROUPS
PROTOTYPING
TAXONOMY
PERSONA DEVELOPMENT
STAKEHOLDER INTERVIEWS
USER JOURNEY MAPPING
ONLINE USER RESEARCH
ACESSIBILITY AUDIT
REMOTE USABILITY TESTING
ONLINE USABILITY TESTING

If you are developing new digtial products and propositions, looking to optimise or benchmark your live apps and websites please get in touch, we’d love to hear from you.