UX Insights > Publications
Explore our latest and archived UX resources incliding: eBooks, eGuides & Case studies.
The rapid rate of technological and digital advances is one of the biggest challenges for global businesses . While artificial intelligence and chatbot technology create huge opportunities, many customers are experiencing a negative user journey due to poorly researched or badly integrated technology. The challenge for businesses is how they use these new products.
Download our new eGuide to find out how to ensure your AI Chatbots deliver a great customer experience from launch.
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At UX24/7 we provide the option of writing your own tasks or scenarios. This guide will help you to write a good task or scenario that will deliver the maximum value.
Although it is now easier to communicate and conduct business halfway across the world, the cultural differences, divides and expectations that existed before, still remain, with there being no one size fits all approach to how we live from country to country. This means that when developing a product (digital or physical), with an eye to releasing it beyond the home market, we have to consider how user expectations differ throughout the world.
This is where International User Experience (UX) research comes in, which is what this guide is all about – Carrying out qualitative and quantitative UX research in countries, regions and territories other than our own.
We get quite a lot of enquiries from people that ask us to help them write their usability testing brief. This could be for a variety of reasons but often it is because they are unsure about what information we will need in order to provide an accurate proposal or statement of work. It happened so often that we decided to create a little guide that we could send out and so we thought it worth sharing here.
This document provides a detailed explanation of the core user experience principles that guide our organisation. Our core user experience principles connect all of our methodologies and services to our vision and provide clarity about where and how each delivers value. They provide a valuable connection between UX and business strategy
We use this project check list for every usability project we run to make sure we are completely prepared when we get to the research sessions. Not every category applies to every project and so frequently we will put an ‘N/A’ in the check column but it allows us to have one form to cover all.
This eGuide explains how UX24/7 can work with freelance practitioners and the benefits for you of working with us.
Get in touch to speak with us about becoming an accredited practitioner.
We created this UX adoption maturity model after spending 15 years observing how organisations struggle with the challenges associated with developing a UX capability. We use the maturity model when helping organisations develop a strategy and roadmap and are happy for you to use this in your own organisations, providing we are credited.