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screen grab from SJD website

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By PB_u247-Gem Case Study

: Optionis begins digital transformation

photo of stakeholders using a large board and post it notes

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By PB_u247-Gem Case Study

: O2 reviews shop taxonomy

Image showing process cards that were used in the user experience research

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By PB_u247-Gem Case Study

: Financial Services User Journey Research

illustration of robot answering questions

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By PB_u247-Gem Case Study

: Expert review of brand chatbot UK & Mexico

eCommerce website taxonomy redesign for UK omnichannel retailer

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By PB_u247-Gem Case Study

: UK eCommerce retailer mega menu redesign

Samsung 12 market European eCommerce website usability evaluation

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By PB_u247-Gem Case Study

: Multi-Market eCommerce website evaluation

black and white image of man holding a phone

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By PB_u247-Gem Case Study

: O2 mobile app Diary Study

uk user research

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By PB_u247-Gem Blog

24 Jul: Regional Variation in UK User Research