UX247-eGuide-UX-in-AI-Chatbots

The role of UX in AI Chatbots

eGuide – UX in AI Chatbots

The rapid rate of technological and digital advances is one of the biggest challenges for global businesses . While artificial intelligence and chatbot technology create huge opportunities, the challenge for businesses is how they use these new products. As a result of these initial challenges, many customers are experiencing a negative user journey due to poorly researched or badly integrated technology.



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